March 18, 2025
View PostThe Heating Repair Process
1.
You book the date with us that works best for you. Our WarmInstallers are available every day of the week.
2.
Pick a time on your chosen day that you're available and best works around your day.
3.
Our Heating Engineers will repair.
Heating Repair Service
Call Out Service
£89.99inc. VAT
Expert Engineer Visit:
A Heating Engineer will come to your home to investigate and diagnose your heating issue.
Efficient Repairs:
If the repair can be completed on the spot and within one hour, there are no additional costs.
You’re In Control:
If additional parts or time are needed, you'll receive a quote to decide how to proceed.
Total Heating Repair Service
£299inc. VAT
Complete heating repair coverage:
We handle everything, including initial call-out, parts, labour, and any necessary return visits.
No extra costs:
One upfront price covers the entire repair, with no hidden fees.
Peace of Mind
With our Total Heating Repair Service, no matter what the issue is it is our responsibility to fix it, we’ll resolve it no matter what*
1. Respecting Your Time and Schedule
2. Standing by Our Promises, Always
3. A Heating Engineer Within 48 Hours
Heating Repair Service Review
Don't just take our word for it, listen to Paul. Paul needed his boiler and heating repaired and booked with us online, and really appreciated just how informed our customer care team kept him, as well as the quality and thoroughness of the repair itself. To see Paul’s full experience and hear his thoughts, be sure to watch the video!
Rapid & attentive service. Couldn't have done better.
MW

Our customers love us!
Wow! Impressed with this company and the people they employ.
David
Nothing was too much trouble.
Elliott
Frequently Asked Questions

"What do I get with the Callout Service?"
We will send a WarmInstaller, local heating engineer to your address. They will then investigate your heating and diagnose the issue. If they can repair the issue within the hour, there will be no additional costs. If they are required to come back and also acquire parts, they will issue a quote to you, which you have the option to turn down or accept.

"How is the Total Heating Repair Service Different?"
With our Total Heating Repair Service, you are able to buy a one time fee and we will perform a complete repair of your heating (*Terms & Conditions apply). This is to offer a peace of mind option to our customers who just want the issue sorted no matter what the issue may be. The cost covers the initial call out, the second call out, the parts and labour involved in the repair. A comprehensive option to ensure any issues are repaired.

"What if the job gets more complicated?"
We're committed to transparency with our customers. If unexpected issues arise, we'll keep you informed and provide a new quote. You're always in control, so you can choose to continue or stop. The initial diagnostic fee covers our time and expertise, ensuring a thorough assessment.
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FAQ's
Yes, the price is fixed on both the £89.99 and £299 repair visits.
1 hour call out inspection – Our engineer will investigate the heating issue, diagnose, and potentially complete the repair. If this is not possible then a quote for the heating repair will be issued to you. You do not have to proceed with the quote if you don't want to.
Your quote will be valid for 7 days, for which we will follow up with you if you would like to proceed with the work. There is no obligation to proceed with the quote, you will retain control during this process.
There will be an upfront payment for each service. For the Total Heating Repair Service, this will be the only payment you make. For the Heating Repair Callout Service, there may be further charges quoted to you, though you will have the final say whether you would like that work carried out.
Yes, you can either choose an AM or PM appointment via our booking calendar.
We cover all areas of Mainland UK. (Wales, England and Scoland) Our network of engineers (Warminstallers) is robust throughout the Mainland UK, so you’ll never be left waiting when an issue arises.
All of our engineers are Gas-Safe Registered and DBS-checked.
We understand the trust you place in us when we send an engineer into your home. This is a responsibility we take very seriously, and will never take a risk in compromising your trust with us.
You can read the terms and conditions here!
We try to ensure we get an Engineer out to you as soon as possible. Unfortunately, this does depend on the availability of engineers who can realistically travel to your address. Please be assured, we will make sure that you are informed on every step of this repair process.
We're committed to transparency with our customers. If unexpected issues arise, we'll keep you informed and provide a new quote. You're always in control, so you can choose to continue or stop. The initial diagnostic fee covers our time and expertise, ensuring a thorough assessment. With our Total Heating Repair Service, this isn’t an issue, the upfront fee covers all complications, parts and visits under that initial price.
Still have more questions?




